We are currently seeking an experienced Commercial Collection Representative to join our team located in Lee, NH. If you're a commercial collector who knows how to get files paid in full, but your results are limited by poor placements or capped opportunity, you're not alone. Our team believes top performer and hard work should be compensated. We provide high achievers with stronger files, real growth opportunity, and uncapped potential. If you know you can outperform when given the right accounts, this opportunity is for you!

Schedule & Location

• Onsite position in Lee, NH
• Monday-Thursday, 8:00 AM-5:00 PM
  • Friday's end at 4:30 PM
  • One late day per week (Wednesday or Thursday): 10:00 AM-7:00 PM

Compensation & Earning Potential

• $20.00-$20.50 per hour + monthly performance bonuses (hourly rate negotiable, DOE)
• Top performers earned $120K+/annually
• Second-highest level earners grossed $80K+/annually
• Serious earning potential for collectors who can work files consistently
• $2,000 sign-on bonus paid after 6 months

What You'll Do

• Handle a high volume of inbound and outbound commercial collection calls
• Clearly communicate payment expectations and resolve disputes professionally
• Negotiate payment solutions that balance client goals and customer outcomes
• Skip-trace and pursue resolution on assigned accounts
• Document all account activity accurately in the system
• Meet or exceed daily, weekly, and monthly performance goals

What You Bring

• Prior commercial collections experience
• Strong negotiation and objection-handling skills
• Ability to create urgency and drive resolution
• Excellent time management and organization
• Coachable mindset and desire to continuously improve
• Basic computer proficiency

Benefits

• Medical, dental, and vision insurance
• Life and long-term disability insurance
• Paid time off and paid holidays
• Full-time, stable schedule in a fast-paced environment

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.